Shipping Policy

At Second Valley, we're committed to providing you with a smooth and enjoyable shopping experience. Our Shipping Policy is designed to guide you through our shipping procedures, ensuring that your journey with us is both convenient and stress-free.

Shipping Information

Order Processing: Your orders with Second Valley are processed promptly, generally shipping on the same day or the following business day after order confirmation.

Delivery Times:

Standard Shipping: Opt for Standard Shipping, and your order will typically reach you within 5-10 business days.

Express Shipping: If you choose Express Shipping, your order is prioritised, arriving at your doorstep within 3-5 business days.

Shipment Confirmation:

Tracking Details: Once your order is on its way, you'll receive a shipment confirmation email. This email will include tracking details, allowing you to monitor the delivery progress of your Second Valley products.

We appreciate your trust in Second Valley, and we're here to make sure your orders are handled with care and delivered in a timely fashion. If you have any questions or specific inquiries, feel free to reach out to our customer support team at hello@secondvalley.com.au.

Thank you for choosing Second Valley!