Reception

The motel is mostly unattended, with guest assistance managed from a remote reception. For assistance on any matter, please call 1300 454 298 or 8598 4122.

Cancellation Policy

The property operates on a 48 hour “Cancellation & No Show Policy” on all rooms and rates. Failure to notify the motel of your non arrival by 1.00 pm two days before your expected arrival date will incur the first night‘s charge.

Arrival and Departure

Check in Time: 2:00 pm
Check Out Time: 10:00 am (Charges may apply after this time).

Deposit / Payment Policy

To finalise your booking we require a credit card number, and authorisation. This will secure your booking. No monies are deducted from your card, until arrival; or alternatively other payment options are available. We do not accept cheques.

Payment types

  • Mastercard
  • Visa
  • EFTPOS
  • Cash
  • Direct EFT

No Party Policy

We have a strict “No Party Policy” to ensure all our guests have a pleasant stay with us. The management reserve the right to refuse accommodation at their discretion we also reserve the right to have you removed from the premises with no refunds.

Smoking in rooms

Rooms are strictly non-smoking.
We reserve the right to charge a $500 fee for extra cleaning.
This includes cleaning, dry cleaning, airing out the room, carpet cleaning and 1 or 2 nights of non selling the room.

Security of your personal information

Any personal information that we collect about customers including email addresses will be kept in our database. We will take reasonable steps to ensure that the personal information we hold is protected against misuse, disclosure and unauthorised access, including restricting access of personal information only to employees who require it in order to fulfill our obligations to you.

We will not disclose any personal information to third parties outside our company or our direct contractors, without your written authority (except to the individual to whom the personal information relates) unless we are required by law or it is otherwise necessary.

In addition, we will comply with all legislation, principles, industry codes and policies by which we are bound (including without limitation the Privacy act 1988)